=LDR 00000nam 2200000 4500 =001 INLIS000000001137522 =005 20220119082305 =035 ##$$a 0010-0122002632 =007 ta =008 220119###########################0#ind## =020 ##$$a 978-979-29-0509-0 =082 ##$$a 650 =084 ##$$a 650 FAN s =100 #$$a Fandy Tjiptono =245 1#$$a Service Management : $b Mewujudkan layanan prima /$c Fandy Tjiptono =250 ##$$a cetakan pertama =260 ##$$a Yogyakarta :$b Andi,$c 2008 =300 ##$$a xxii + 234 halaman ; $c 28 cm =650 #4$$a manajemen