=LDR  00000nam  2200000   4500
=001  INLIS000000001137530
=005  20220119082844
=035  ##$$a 0010-0122002640
=245  1#$$a Service Management : $b Mewujudkan layanan prima /$c Fandy Tjiptono
=100   #$$a Fandy Tjiptono
=250  ##$$a cetakan pertama
=300  ##$$a xxii + 234 halaman ; $c 28 cm
=260  ##$$a Yogyakarta :$b Andi,$c 2008
=082  ##$$a 650
=084  ##$$a 650 FAN s
=020  ##$$a 978-979-29-0509-0
=650  #4$$a manajemen