=LDR  00000nam  2200000   4500
=001  INLIS000000001140766
=005  20220128025340
=035  ##$$a 0010-0122005975
=245  1#$$a service management : $b mewujutkan layanan prima /$c fandy tjiptono
=100   #$$a fandy tjiptono
=250  ##$$a 1
=300  ##$$a xviii + 426 hlm : $b ILUSTRASI ; $c 19 x 23 cm$e kertas
=856  ##$$a Perpustakaan Khusus
=260  ##$$a YOGYAKARTA :$b cv.andi offset,$c 2012
=082  ##$$a 338.47
=084  ##$$a 338.47 FAN s
=020  ##$$a 978-979-20-3046-7